Help & FAQ

Nexthify is a wholesale social-media marketing (SMM) panel for resellers. We aggregate services from multiple upstream providers into one catalog, one balance and one API, so you do not have to hold an account and a float with every provider separately.

Create a free account, verify your email, add funds to your balance, then place an order from the catalog. There is no subscription and no minimum monthly spend.

Followers, likes, views, subscribers and more across platforms such as Instagram, TikTok, YouTube, Facebook and others. The live catalog with current wholesale prices is public — browse it here. Prices are shown per 1,000 units.

Funds you add become account credit. Each order deducts its charge from that credit. Credit is for use within the Service and is not transferable outside it — see the Terms.

Payments are usually credited within a minute or two, and a background job re-checks pending payments automatically. If your balance still has not moved, open a support ticket under "Paid but funds not credited" — that category is open to everyone, including accounts that have never deposited before. Include the date, amount and any reference number from your payment app.

Yes. Wholesale costs from upstream providers move, so our prices track them. The price you see at checkout is the price charged for that order.

Delivery speed and start time come from the upstream provider and are estimates, not guarantees. Each service shows its own expected speed and limits in the catalog.

If an order fails to start or the provider cannot fulfil it, the charge is returned to your balance automatically — you do not have to ask. Partially delivered orders are refunded pro-rata for the undelivered portion. Full details are in the Refund Policy.

No — and no honest panel can. The destination platforms remove engagement at their own discretion. Some services include a "refill" window; when they do, it is stated on the service itself and those refill terms apply. Services without a refill note do not carry one.

Once an order has been submitted to the provider it usually cannot be recalled, so please check the link before confirming. If it has not been dispatched yet, open a ticket quickly and we will try.

Through the support ticket system inside your account. Every ticket gets a reference number, so nothing gets lost and there is a record if anything is ever disputed.

SMM panels attract a heavy volume of bot signups and advertising spam. Requiring one successful deposit keeps the queue clear so paying customers get answered quickly. The exception is billing: if you paid and the money did not arrive, that category is always open, even with a zero balance.

Yes — pre-sales questions are welcome in our public Telegram group @nexthify_support. Please keep account, order and payment matters to tickets, where they stay private.

No. Our staff never message you first, and never ask for your password, OTP codes or card details — not on Telegram, not by email, not anywhere. Anyone who does is impersonating us. Report it and block them.

Never in a public group or chat. Order IDs, payment references and account details belong in a support ticket, which only you and our staff can read.

Yes. Your account has an API token for programmatic ordering and status checks. Keep it secret — anyone holding it can spend your balance. If you think it leaked, open a ticket under "API integration".